Frequently Asked Questions

Ovlam is a portable vibrating-mesh nebulizer the size of a lipstick case. It turns sterile saline (or a solution prescribed by your doctor) into a fine 3.5µm mist in about five minutes.

Traditional compressor nebulizers are loud, plugged into the wall and take 15–20 minutes. Ovlam is cordless, silent and finishes in 5 minutes, so it actually gets used twice a day and travels with you.

Yes. There is no compressor: a mesh plate vibrates thousands of times a second and releases the mist. It runs at about 28dB, quieter than a whisper.

1× Ovlam mesh nebulizer, 1× adult mouthpiece, 1× adult mask, 1× child mask, 1× USB-C cable and the printed usage guide.

Open the small cup on top, pour in one saline vial or the liquid your doctor prescribed, attach the mask or mouthpiece and press once. Breathe normally for 5 minutes. Most people run one session in the morning and one before bed.

Yes. A child-sized mask is included and the gentle mode (press twice) reduces output for smaller airways. For children under two, check the solution with your pediatrician first.

Sterile saline is the everyday choice. Prescribed solutions should only be used as directed by your doctor. Never add essential oils, alcohol or oily liquids: they clog the mesh and void the warranty.

Rinse the mesh head and the cup with warm water after each use and let them air-dry. Never scrub the mesh with a brush.

A full USB-C charge gives about 30 sessions of 5 minutes.

Every Ovlam Nebulizer order comes with your first box of 10 sterile saline vials (5 ml each) as a free gift. That box starts your Saline Refill subscription: a new box of 10 vials ships every 28 days for $34 (regular value $54), always with free shipping, so you never run out of saline.

Your first box is free, so your first charge happens 28 days after your order. After that you're billed every 28 days for the amount confirmed at checkout; charges process the moment your renewal date arrives.

Log in to your account and skip, pause or cancel in a few clicks, or email us at info@ovlam.com. Please cancel at least 7 days before your next billing date; later cancellations apply to the following cycle. No minimum commitment, no fees. See our Subscription Policy.

No, mesh heads aren't sold separately.

Shipping is $7 for a single Ovlam and FREE on every order of 2 or more units. Saline refills always ship free.

Orders are dispatched within 1–2 business days. Delivery takes 5–8 business days in the US, 7–12 business days in Canada, the UK, the EU and Australia.

Yes, we ship worldwide. Import duties, where applicable, are the responsibility of the recipient.

As soon as your parcel ships you receive an email with the tracking number. You can enter it on our Track Order page.

Visa, Mastercard, American Express, Discover, PayPal, Apple Pay and Google Pay.

Yes. Every transaction runs over an encrypted, PCI-compliant checkout. We never see or store your card details.

You have 30 days from delivery to try Ovlam. If you are not completely happy, email us with your order number and we refund the purchase price. See our Refund Policy.

The device carries a 12-month warranty against defects in the motor, battery and electronics. Contact us with photos or a short video and we send a replacement.